Shipping policy
SHIPPING POLICY
Thank you for shopping with Kamakshi Ayurveda. This Shipping Policy explains how we process, pack, and deliver your orders.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or WhatsApp.
Shipping Rates and Delivery Time
Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time: 4–7 business days, depending on your location
- Delivery timelines are estimates only and are not guaranteed. Actual delivery may vary due to courier delays, weather conditions, regional restrictions, or other factors outside our control.
- Free shipping is available on orders above the threshold shown in your cart, where applicable.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email/WhatsApp message with a tracking number. Please allow 24–48 hours for the tracking information to update after dispatch.
Shipping Destinations
We currently ship within India only. We are unable to process orders for delivery outside India at this time.
Cash on Delivery (COD)
Where available, Cash on Delivery (COD) orders may be subject to additional verification (such as a confirmation call or message) before dispatch. We reserve the right to cancel COD orders that cannot be verified.
Delays and Non-Delivery
Kamakshi Ayurveda is not liable for delays caused by the shipping carrier, incorrect address details provided by the customer, natural events, strikes, or other circumstances beyond our reasonable control.
If your order has not arrived within the estimated delivery window, please contact us and we will work with the courier partner to locate your shipment.
Damaged or Incorrect Items on Arrival
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, this is covered under our 7-Day Replacement Policy — please refer to our Refund Policy for full details. A clear unboxing video is required to raise any such request.
Incorrect Address
Please ensure your shipping address, pincode, and phone number are entered correctly at checkout. Kamakshi Ayurveda is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, and additional shipping charges may apply.
Contact Us
For any questions about this Shipping Policy, please contact us at:
Kamakshi Ayurveda
Email: kamakshiayurveda09@gmail.com
WhatsApp: +91 76981 01920
Address: Pratibha-B, Near Talav Gate, Junagadh – 362001, Gujarat, India